What will happen to my cargo if it is already loaded on vessels or discharged at a port in Ukraine or Russia?
LinkedIn
Facebook
X.com
WeChat
Email
Throughout this crisis, it has been key for Maersk that we minimise supply chain disruptions and do not add to the global congestion in ports and depots. However, Maersk has now stopped all vessel operations in Russia and service with Belarus. For the domestic operations, they are gradually being winded down and/or divested.
Our teams have been in close contact with our customers during the past months and for the affected cargo we have done our utmost to deliver it to initially planned end-destinations or to offer a change of destination where practicable, legally allowed and reasonable for our customers.
Leider ist ein Fehler aufgetreten
War diese Information nützlich?
Vielen Dank für Ihr Feedback!
Leider konnten wir Ihnen nicht weiterhelfen. Bitte lesen Sie die entsprechenden FAQs unten.
Es tut uns leid, dass Sie heute nicht finden konnten, was Sie suchten
Bitte nutzen Sie eine der folgenden Möglichkeiten, um mit unseren Customer-Experience-Teams Kontakt aufzunehmen
Online chatten
Registrieren Sie sich online, um mit einem Mitglied unseres Support-Teams zu chatten und sofort Antworten auf Ihre Fragen zu erhalten.
Case Management
Unsere Customer Service Mitarbeiter werden Ihren Fall schnellstmöglich bearbeiten.
Zugehörige FAQs
What is the plan for cargo, which was booked prior to 1st of March from neighbouring countries of Russia, not from Russia (non-Russian origin) or are not going to Russia, but the booking party/shipper/consignee to the shipment is Russian? Is Flex Hub Lite compulsory for existing bookings currently in first load port or discharged in a transshipment hub? Where can I find more information about the current situation? What about your assets and activities in Russia? How will the new sanctions and export controls that are being applied to Russia affect my cargo already underway to Russia? How is your exiting of Russian assets going to affect Global Ports operations in Russia? Where can I get help if my cargo is being affected? How are intercontinental rail services affected? How are air services affected? Is the current shipping situation affecting other ports? Are there any exceptions when it comes to shipping cargo to/from Russia?New to Maersk.com?
Explore our step-by-step guides to using our digital services
Reach out to us
Online chatten
Registrieren Sie sich online, um mit unserem Team zu chatten und während der Bürozeiten sofort Antworten auf Ihre Fragen zu erhalten.
Case Management
Unsere Customer Service Mitarbeiter werden Ihren Fall schnellstmöglich bearbeiten.