Is Flex Hub Lite compulsory for existing bookings currently in first load port or discharged in a transshipment hub?
No. Flex Hub Lite is intending to give an active choice to the customer on what Hub the cargo is stored at, as well as the duration of the stay. However, with the evolving situation with ports in Europe, the Flex Hub Lite products is temporarily suspended for new requests to European hubs, if connected with the Russia and Ukraine crisis, since 2nd March (see Update 8).
For cargo that is on its way to Russia or Ukraine that we are currently unable to deliver due to the various restrictions, we will not charge hub storage fees. However, we cannot guaranty that the container will be stored in the port first discharged at, as due to current hub port constraints, we might need to move the container to nearby ports to ease yard density.
Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams
Chat with us
Contact us and we will respond within the next two working days
Case management
Contact us and we will respond within the next two working days.
Related FAQs
Are there any exceptions when it comes to shipping cargo to/from Russia? Can I ship cargo to/from Belarus at the moment? Can I ship cargo to/from Russia at the moment? Can I ship cargo to/from Ukraine at the moment? Can I ship/transport cargo from neighbouring countries of Belarus that is not from Belarus (non-Belarusian origin) or going to Belarus, but the booking party/shipper/consignee to the shipment is Belarusian? Can I ship/transport cargo from neighbouring countries of Russia that is not from Russia (non-Russian origin) or going to Russia, but the booking party/shipper/consignee to the shipment is Russian (this include Belarus)? Can I ship/transport cargo from or to neighbouring countries of Russia that originates from Belarus or is going to Belarus? Can I ship/transport cargo from or to neighbouring countries of Russia that originates from Russia or is going to Russia? Can I still ship reefer cargo to Russia? How are air services affected? How are intercontinental rail services affected? How is your exiting of Russian assets going to affect Global Ports operations in Russia?New to Maersk.com?
Step by step guides to get started using our digital services.
Reach out to us
Chat online
Register online to chat with a member of our support team and get immediate answers during official office hours.
Sales enquiries
Contact us and we will respond within the next two working days.