Where can I get help if my cargo is being affected?
If your cargo is affected, one of our Customer Experience agents will reach out to you.
If you have further questions, please get in touch with your Customer Experience representative. You can find all the details on our contact page.
Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams
Related FAQsAre there any exceptions when it comes to shipping cargo to/from Russia? Can I ship cargo to/from Belarus at the moment? Can I ship cargo to/from Russia at the moment? Can I ship cargo to/from Ukraine at the moment? Can I ship/transport cargo from neighbouring countries of Belarus that is not from Belarus (non-Belarusian origin) or going to Belarus, but the booking party/shipper/consignee to the shipment is Belarusian? Can I ship/transport cargo from neighbouring countries of Russia that is not from Russia (non-Russian origin) or going to Russia, but the booking party/shipper/consignee to the shipment is Russian (this include Belarus)? Can I ship/transport cargo from or to neighbouring countries of Russia that originates from Belarus or is going to Belarus? Can I ship/transport cargo from or to neighbouring countries of Russia that originates from Russia or is going to Russia? Can I still ship reefer cargo to Russia? How are air services affected? How are intercontinental rail services affected? How is your exiting of Russian assets going to affect Global Ports operations in Russia?
New to Maersk.com?
Step by step guides to get started using our digital services.