Shipping to and from South Korea

Bank account details and account owner may vary depending on the service. Please be sure to check the information provided on Invoices or Arrival Notice.

Important Note: To ensure a smooth and efficient transaction, we kindly request that you promptly upload the payment proof via Manage -> MyFinance. This will help prevent unnecessary delays or additional costs such as Late Payment Fee.

Contact point

KR.Payment.Ocean@maersk.com: Payment, Receipt, Refund inquiry

KR.Collections@maersk.com : Korea Import Demurrage and Detention invoice, Rate of Exchange inquiry

NEA.Collection.LnS@maersk.com: Payment for Maersk Logistics & Air Service Logistics Service

Bank Transfer for Export and Import shipments

OFAC restricted shipments

For shipments from/to Cuba, Iran, North Korea, Sudan or Syria are under United States of America (U.S) trade sanctions (commonly referred to as OFAC embargoed shipments), it is imperative that payments are directed to designated accounts only. Please refer to below customer advisory on this matter. Should you require further assistance, please contact KR.Collection.Ocean@maersk.com.

Nordea Bank: To/from Syria

HSBC Bank: Except to/from Syria

For Maersk Logistics & Air Service Logistics service (SCM, LCL, AIR, Trucking)

We carefully determine our Rate of Exchange (ROE) to align with Foreign Exchange sourcing requirements, aiming to mitigate FX risk scenarios. Maersk ROE is based on executable market rates specific to each FX market, taking into consideration the internal cost of hedging FX risk and transaction costs.

To access the ROE information, please refer to the invoice of your shipments on MyFinance or Arrival Notice.