Human capital

Our people are the foundation for our company’s capabilities, our growth, and our transformation into a genuine global integrator.

Sustainability Report 2023

Why human capital matters

Our Global Integrator strategy is transforming Maersk in three fundamental ways: from conglomerate to end-to-end logistics provider, from fossil fuel follower to green industry leader, and from technological conservative to digital frontrunner.

To ensure this transformation is successful, we need to ensure we can attract, engage and retain the right talent to take our vision of global integration all the way.

Our ambition

We aspire to create an engaging environment for all our colleagues, and to be a company where talented people can develop and enjoy thriving careers.

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Human capital

Our targets

2025
Employee Engagement Survey score in the top quartile of global norm by 2025

Highlights in 2023

Handshake pictogram
60th Percentile score on employee engagement
A solid result in 2023’s challenging business environment and organizational change.
Value added services
40,200 Employees upskilled through new offerings
Launch of three content upskilling platforms, including university-affiliated and technology programs
Safety
Continued focus on advancing talent
An array of training, leader development and mentorship programs to help advance careers

Priorities and actions

To fulfil the purpose of our Global Integrator strategy, we need engaged employees and significant new capabilities. These include talent areas such as technology, data analysis, leadership, and sales and marketing – areas where competition for talent is fierce. Our focus on human capital reflects these priorities.

Inspection

Maersk People Strategy

  • Our People Strategy builds on our past strengths while focusing on the new capability areas we need to succeed in our goals.
  • Our key ambition is to nurture a knowledge-driven organisation that is capable of reliable execution and made effective by the power of empathy.
Career

Nurturing talent for the transformation

We will drive the sustainable transformation of our company by:

  • Attracting and retaining empathic, ambitious, purpose-led and values-driven leaders who inspire our employees to do their very best.
  • Continued investment in the development of all employees and outsized investments in strategic areas that fuel our Global Integrator strategy and drive customer outcomes.
  • A strong employer brand and talent acquisition processes that help us attract the right skills.

Featured highlights and case stories

Employee engagement in focus

We evaluate our progress on employee engagement using mainly two key metrics – our biannual global employee engagement survey and our voluntary attrition rate.

2023 saw a setback from the positive trend seen in previous years with an aggregate score on 60th percentile, down from 67th at the end of 2022.

We still consider this a solid result in a challenging business environment and extent of organizational change during 2023. Several follow-up actions are taken, including conducting listening sessions refining processes and policies as necessary, and continuous investment in leadership and overall capabilities.

Maersk Innovation Office New Jersey

Developing talents at Maersk

Attracting and retaining talents is a key lever for delivering on our strategy and in line with our purpose and value.

During 2023, we ramped up our efforts by supporting talent development through the launch of new upskilling platforms and through the introduction of a High Performing Teams journey with the vision of helping every team reach their full potential through a standardised, global approach to team development.

Over 140 teams started this journey, and we anticipate 600 teams will be in progress by the end of 2024.

Maersk Innovation Office New Jersey

Sustainability Report 2023

Explore our progress on environmental, social and governance dimensions in our latest Sustainability Report.
Sustainability Report 2023

Explore more Social topics

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Diversity, equity and inclusion

We are committed to creating diverse and inclusive workplaces where every Maersk employee feels equally included and valued for who they are and what they contribute.
Employee relations and labour rights

Employee relations & labour rights

Our workplaces are founded on respect for labour rights and relations. See what this means in practice.
Seafarers captured in Århus (Denmark) and Hamburg (Germany)

Safety and security

Follow our progress as we embed the capacity to fail safely into our business and the industries we influence.
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Human rights

Human rights are at the heart of our ESG commitments. Learn more about our human-centric approach to sustainable transformation.
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Inclusive trade

We have a significant role to play in ensuring global trade is open, inclusive and trusted. Read more about our progress on improving access to supply chains.

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careers

Careers

Discover job vacancies, find out how to apply to them, and learn more about careers at Maersk.
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Our global brand

About us

Learn more about A.P. Moller - Maersk, our values, leadership, our history and more.
About us