Where can I find the Rate of Exchange (ROE) for my shipment?

Finance Invoice

Checking the rate of exchange is important for financial planning. You can view it online in just a few clicks.

  1. From the hub homepage, click on MyFinance from the left task bar, or alternative go direct to MyFinance.
  2. In the top right under your customer name, click Rate of Exchange.
  3. A pop-up will appear where you can enter the currency and date required.
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Related FAQs

As an Agent/ Third Party, how do I view and download the invoices of my Customers? How can I amend my payer details or terms? How can I change my customer details? How can I change payer party? How can I check when my payment is not updated online? How can I dispute an invoice? How can I receive a refund of my credit note? How can I requests a refund or credit? How can I update a Payer rule? How can I update an Export Demurrage or Detention Payer rule? How can I update an Export Payer rule? How can I update an Import Demurrage or Detention Payer rule?

FAQ topics

Pre-Booking Booking Post-Booking Before departure Transit Arrival

Shipping glossaries

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