Where can I find my Credit note?

Finance Invoice and payment eStatement

We understand that accessing your credit notes quickly is important for managing your finances. You can easily download a pdf copy online.

  1. From the hub homepage, click on MyFinance from the left task bar, or alternative go direct to MyFinance.
  2. The Finance section will open with seven tabs.
  3. Navigate to the Credits & Refunds tab.
  4. Select the credit note required and click Export.
  5. A pdf copy will be downloaded.
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Related FAQs

As an Agent/ Third Party, how do I view and download the invoices of my Customers? How can I amend my payer details or terms? How can I change my customer details? How can I change payer party? How can I check when my payment is not updated online? How can I dispute an invoice? How can I receive a refund of my credit note? How can I requests a refund or credit? How can I update a Payer rule? How can I update an Export Demurrage or Detention Payer rule? How can I update an Export Payer rule? How can I update an Import Demurrage or Detention Payer rule?

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