How can I request Customs clearance?
We know customs clearance is a key part of your shipment. You can request brokerage services online.
- From our hub homepage, click on MyCustoms in the task bar on the left side.
- Enter the Bill of Lading number in the freetext box and click Search.
- Once the shipment appears, select Book Customs and choose whether it’s for Import or Export.
Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams
Related FAQs
I have not received my Bill of Lading? Have a general question about your Shipping Instructions? Having trouble on our website submitting your shipping instructions? How can I amend my Bill of Lading? How can I amend the cargo weight/description on my Bill of Lading? How can I amend the information on my Certificate / Letter? How can I check if I have a general enquiry about a customs amendment? How can I check if I have a general enquiry about a customs submission? How can I check if I have a general enquiry about my Bill of Lading? How can I check if I have a general enquiry about the Manifest? How can I check if I have a release enquiry about my Bill of Lading? How can I check if I have an enquiry about a customs hold or exam?New to Maersk.com?
Find everything you need to start your logistics journey with us.