Having trouble on our website submitting your shipping instructions?
If a page isn’t loading, a button isn’t working, or you’re getting an error — we’re here to help.
Contact our Chat team for immediate support by clicking the chat icon located in the bottom-right corner, or visit chat and follow the steps and a team member will assist you in real time.
What should you include when chatting with us?
- A quick description of the issue
- The page you were on
- Any error messages
- Your device and browser (e.g. iPhone with Safari)
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相關常見問題
How do I release my bill of lading at destination to a 3rd party? How can I check if I have a release enquiry about my Bill of Lading? How do I release my bill of lading at a destination counter service? Have a general question about your Shipping Instructions? How do I request a Switch Bill of Lading? How can I request a verify copy bill? How can I check if I have a general enquiry about a customs amendment? How can I check if I have an enquiry about a manifest not submitted? How can I check if I have an enquiry about a customs hold or exam? How do I obtain a Certificate/Letter - if SI not yet submitted? How do I obtain a Certificate/Letter - if SI is submitted? How can I check if I have a general enquiry about the Manifest?New to Maersk.com?
Explore our step-by-step guides to using our digital services