What is the difference between searching for an invoice document in the ‘search’ menu, versus finding the invoice document in the tabs?
The 'search' menu in MyFinance provides direct access to the specific invoice document you require access to. This may include searching on B/L number, invoice number, payment receipt number, dispute case number, or credit note number.
Alternatively, clicking through the tabs provides overview of all invoice documents grouped per status: open invoices, overdue invoices, paid invoices/payment receipts, disputed invoices, credit notes & refunds, and e-statement.
Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams
Related FAQs
Can I use the same stored card across other brands such as safmarine.com? (For Non 3DS Countries) Do I need to enter my card details at every payment? (For Non 3DS Countries) Can I request a physical invoice via mail? What is a late payment fee? Why can I not select “Incorrect Payer” when I dispute during a partial payment? Do I have to add bank account details every time I request a refund? Can I request a refund of my Credit Note on MyFinance? How do I cancel my order and get a refund of my Credit Note? How do I submit payment a remittance proof/ proof of payment receipt on MyFinance? Can I pay my freight invoice in a different currency than that of the invoice? Can I make a payment through MyFinance? How do I make a payment?New to Maersk.com?
Explore our step-by-step guides to using our digital services