Booking
Guides
Here you can familiarise yourself with all aspects of Maersk Spot. Whether you're looking for support on bookings, documentation, amendments and or cargo tracking, this is the place is for you. Browse our guides, video tutorials and or webinars and find the answer to your queries.
FAQs
Booking
All booking FAQs
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How much is Maersk going to compensate me in case of rolling a Rollable shipment?
I am getting an error message when I try to proceed with an amendment. Why?
I can’t find schedules or quotes for the origin and destination that I need, who should I contact?
If I do not use all of the Freetime Extension bought, will I get a refund?
If I select Rollable for my Maersk Spot shipment, will I still get equipment priority?
If I select Rollable for my shipment and later need to amend or cancel, will the amendment or cancellation fee apply?
If I select Rollable how many times will my cargo get rolled?
In connection with benefits, what else will change on the Maersk Go platform?
Is Maersk Trade and Tariff Studio a one-time analysis or an ongoing service?
Is there a fee for cancelling a booking?
Maersk Spot has a loading guarantee, why would I select Rollable?
What benefits will Maersk Go have now?
Video tutorials
02:04
How to add inland transportation to your ocean bookings online
02:45
Learn to self-amend shipping instructions in a few simple steps
01:08
Learn to self-amend shipment payers via shipping details
02:26
Learn how to add inland loading or delivery to an existing shipment
02:33
Learn to create booking with inland delivery in a few simple steps