Booking
Guides
Here you can familiarise yourself with all aspects of Maersk Spot. Whether you're looking for support on bookings, documentation, amendments and or cargo tracking, this is the place is for you. Browse our guides, video tutorials and or webinars and find the answer to your queries.
FAQs
Booking
All booking FAQs
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Is there a fee for cancelling a booking?
If I do not use all of the Freetime Extension bought, will I get a refund?
Can I see price details before modifying a Maersk Spot booking?
How do I get a container?
Can I as a buyer fill in the Verified Gross Mass (VGM)?
Can I amend a booking after it has been placed?
What is a no-show fee?
Can I amend the vessel or container type after a booking issubmitted?
Why is a change of equipment size/type considered a cancellation?
How long does it take to confirm a booking?
Can I get a LCL price?
How do I make a booking for dry/reefer cargo?
Video tutorials
02:45
Learn to self-amend shipping instructions in a few simple steps
01:08
Learn to self-amend shipment payers via shipping details
02:26
Learn how to add inland loading or delivery to an existing shipment
02:33
Learn to create booking with inland delivery in a few simple steps
01:46
Billing made easy with MyFinance on Maersk.com