In an effort to continually improve customer experience and transparency of ancillary cost components associated with our First Mile wharf cartage delivery product, we would like to inform you of changes to our Store Door rate structure in relation to import and export wharf cartage bookings in Australia and New Zealand.

This revised rate structure will only apply to Store Door bookings where the final delivery location or first collection point is a customer facility within Australia or New Zealand. This revised rate structure will not impact standard Port to Port Ocean bookings.

Currently, Maersk Store Door bookings incur one total charge being the Inland Haulage Fee. The revised rate structure will split out from the existing Inland Haulage Fee, three separate smaller charges, namely the Terminal Wharf Infrastructure/Access Fee, Vehicle booking system (VBS) Fee and Empty Container Park Fee. As a result, the existing Inland Haulage Fee has been proportionately reduced.

Store Door Structure

An example of how this revised rate structure may apply to your Store Door booking is outlined below:

The revised Store Door rate structure aims to provide clear visibility over and better reflect the key cost components of your haulage booking and will be effective from 1st October 2024.

For more information, please visit our Maersk.com website or contact your local Maersk representative.

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