Please note that effective 17 August 2024, we are implementing an instant invoice solution in our invoicing system (SAP S/4HANA). With the new instant invoice solution, you will receive the invoices instantly once all invoicing-related pre-conditions are met.
Additionally, the rate of exchange (ROE) will now align with the invoicing date, ensuring a uniform experience for all the transactions. Particularly, for freight invoices, the ROE will be based on the first invoice creation date, which will be applied consistently to subsequent, rebilled, or disputed invoices.
If you have any questions concerning the above, please reach out to your regular Maersk contact person.
We appreciate your patience and understanding as we work to improve our financial system to better serve you.
This information is relevant for customers in the following countries in Europe: Ireland and the United Kingdom
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