December 23, 2022 - Update 03
Collective Labour Agreement (CLA) negotiations between terminals and unions have heralded go-slow action across the Port of Rotterdam since Tuesday 6th December 2022, including at the Hutchison Ports Delta II terminal.
A.P. Moller – Maersk would like to inform customers that an agreement has now been reached between the concerned parties and operations at Hutchison Ports Delta II returned to normal service levels early this morning (22nd December 2022).
Considering we are in the middle of Christmas and New Year closures, we expect all services to resume their normal calls and windows from the first week of January.
Since the go-slow action was announced, Maersk teams have been working hard to minimise the impact on customers by drawing up a number of contingency plans and diverting cargo to other European ports.
Please note that if your cargo was affected by previous measures, you will receive specific information regarding the recovery plan from the Maersk team.
If you have any questions, please don’t hesitate to reach out to your local Customer Experience representative.
Thank you for your trust and understanding during this time and we look forward to continuing to serve your logistics needs in future.
December 15, 2022 - Update 02
A. P. Moller–Maersk would like to provide an update on the situation at Hutchison Ports Delta II, and its impact on Maersk operations.
In light of the current go-slow action being carried out at the Terminal, contingency plans are now in place for Maersk vessels scheduled to call at the Terminal.
Due to delays in operations and in order to alleviate pressure on the network and ensure schedule integrity going forwards, a number of Maersk services will no longer call at the Terminal. These contingencies will be communicated separately on a vessel level.
When, in accordance with clause 20(c) of our terms for carriage, cargo scheduled to discharge at the Terminal is diverted to and placed at customers’ disposal at alternative ports such as Antwerp and Zeebrugge, customers will need to source alternative transport at their own cost to reach intended final destinations. Any losses or expenses incurred due to this will not be absorbed by Maersk.
We understand this may be disappointing, but the current situation at the Terminal calls for such contingencies to avoid further substantial delays for both customer cargo and our service. Our teams continue to monitor the situation closely and make service adjustments where necessary to keep customers’ supply chains moving. As the situation at the Terminal can change, we will continue to keep you updated in case of further developments.
We thank you for your trust and understanding during this time and look forward to continuing to serve your logistics needs in future. Your partnership remains of the utmost importance to us and if you have any questions at all, our teams are available to help.
December 07, 2022 - Update 01
A. P. Moller – Maersk would like to inform you of Collective Labour Agreement (CLA) negotiations currently taking place between the unions and Hutchison Ports Delta II in Rotterdam. The negotiations started on 6 December and operations are currently affected by a go-slow action.
The industrial action, commonly referred to as “go-slow”, consists of a reduced number of moves per hour conducted at the terminals, consequently prolonging the time vessels are operated on and significantly disrupting their normal schedules. As operations are impacted by this action, and we are expecting a minimum of 48 hours delay on vessel loading and discharging, critical increases in yard density, and long queues for the impacted terminal. Consequently, we expect landside operations and connectivity to also be affected with delays and disruption.
Our teams are in close contact with relevant parties and preparing for all scenarios. We have evaluated all impacted vessels and are looking for alternative solutions, such as diverting vessels to another terminal, to mitigate potential delays to our customers’ supply chains.
Please note that at this stage, there could be changes to the scheduled go-slow action at the very last minute. We will communicate any further information to you as soon as possible.
We will continue to focus on maintaining the flow of import and export cargo during this period and aim to keep customer impact to a minimum. All customers whose cargo is impacted by the current go-slow action will receive specific information regarding detailed schedule changes and alternative options provided.
Should you have any questions or need further assistance, please don’t hesitate to get in touch via your usual contact.