Hardstop on Manual Documentation Request
Here at Maersk, we are continuously striving to ensure that we provide the best service to our customers. In line with our promotion of Maersk website utilization, effective 19 December 2022, we will no longer accommodate manual request for Shipping Instruction (SI) submission and amendment, Bill of Lading (B/L) confirmation and Shipped on Board (SOB) date checking.
The request can be performed online and here is the step-by-step guideline
Please find Video demo on submitting SI guide
In case if you are facing error on the website which not allowing you to proceed with the online request, please provide us the screenshot of the website error (with date) for us to further process.
Should you have any queries or require any assistance, please contact our Customer Service hotline.