We are pleased to announce that we are improving the way we manage your email requests while also making it easier for you to get in touch with our Maersk Customer Experience team.

Effective December 1st, we will begin decommissioning the email NAMDEMREVIMP@maersk.com. We ask that customers please begin using the new email addresses below as appropriate.

Email for Bill of Lading with Canadian Consignee Email for Bill of Lading with U.S. Consignee
Email for Bill of Lading with Canadian Consignee
Email for Bill of Lading with U.S. Consignee

Our alternative contact channels remain unchanged.

Online D&D Services Canadian Consignee Phone U.S. Consignee Phone
Online D&D Services
Canadian Consignee Phone
option 2, then option 1
U.S. Consignee Phone
Option 5, then option 1

*Note our business hours are Monday – Friday from 8:00 AM – 6:30 PM EST

We appreciate you for choosing Maersk and look forward to continually serving your global transportation needs. If you have further questions about the upcoming change mentioned above, please do not hesitate to contact us.

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