We at Maersk constantly strive to improve our service to our customers. Effective 6 July 2022, aiming to provide easier and seamless booking management, customer may now proceed Booking Revision (Split Booking) directly from our Maersk website. To note, this feature of Split Booking request via web option is Not Applicable for SPOT Bookings.
Click below downloadable guidance for information on how to navigate this feature step-by-step.
Should you will require further assistance, feel free to contact our Customer Experience office on main line phone number +62 21 5093 9470 or alternate toll free number 0018030160021 (Indosat network) and 0078030160021 (Telkom and XL network).
You may also contact us via:
- Email to
id.export@maersk.com for Export-related matters
id.import@maersk.com for Import-related matters
sales.support@maersk.com for Commercial/Sales-related matters - LiveChat – please see below downloadable guideline
Visit our Maersk website to manage your shipment easily and seamlessly (see the guidance here).
We want to thank you for your business and looking forward to continuously serving your global transportation needs.
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