With markets adapting to ever-changing dynamics, Maersk Spot is a product designed to enable your logistics process to capitalize on any opportunity. With Maersk Spot, you get a loading guarantee, fixed prices upfront, and inland and ocean services in one booking.
Act early and Win
Your partnership remains of the utmost importance to us, and as your integrated logistics partner, our aim is to ensure that your supply chain moves with agility, connectivity, and ease. We are continually keeping an eye on developing situations and advising you every step of the way to make the most value from our services.
It is to this effect, we would like to bring to your attention Maersk Spot penalties associated with a booking amendment, cancellation, or a no-show fee. An amendment is considered when there is a change to transport plan such as destination, vessel, and voyage, after the booking confirmation has been received. In the event of cancellation for part of or all the shipment and the cancellation request is submitted no less than seven (7) days before the scheduled estimated time of departure, you will be charged a cancellation fee. In the event of a late cancellation (less than 7 days), a no-show fee will be applied.
Below list of charges and their applicable timelines when using our Spot offering:
- Amendment Fee - If any changes to the booking is requested by Merchant, then this will be subject to an Amendment Fee, which is charged per container.
- Cancellation fee - If the Merchant wishes to cancel shipment for part of or all the Goods (except combining bookings without impacting on TEU volume as originally booked) under the booking confirmation after this has been issued, then a cancellation notice must be provided by Merchant no less than 7 days (>= 7 days) before the scheduled estimated time of departure (“ETD”) and the Merchant shall pay the Carrier a fee per container cancelled.
- No-Show Fee - If the Merchants does not notify the Carrier of cancellation of part or all Goods, including giving late notice less than 7 days (<7days) before scheduled estimated time of departure, or fails to deliver part or all Goods for shipment, then the Merchant shall pay a no-show fee, which is double the rate of cancellation fee and charged per container.
The current fees (Cancellation, No-Show, Amendment and Compensation) and the circumstances for which those will be charged are available here.
We thank you for your trust and loyalty and look forward to continuing to assist and work with you on all matters pertaining to your logistical needs. Should you have any further questions, please contact your local Maersk professional.