We would like to inform you that we are currently experiencing malfunction in our phone connection system.
We really understand this will affect your accessibility to communicate with us.
We sincerely apologize for the inconvenience and rest-assured currently we are doing the upmost to bring back the phone line to normal again as soon as possible.
At the moment, our main line phone number +62 21 5093 9470 currently unavailable to be contacted. In the meantime you may use our alternate toll free number at below
0018030160021 (Indosat network)
0078030160021 (Telkom and XL network)
Feel free to also contact us via
- Email to
id.export@maersk.com for Export-related matters
id.import@maersk.com for Import-related matters
sales.support@maersk.com for Commercial/Sales-related matters
- LiveChat – please see below guideline
Visit our Maersk website to manage your shipment easily and seamlessly (see the guidance here).
Rest assured that we are doing our best to maintain valuable customer experience and will keep you updated once the issue has been resolved.
We want to thank you for your business and looking forward to continuously serving your global transportation needs.
Anything you need, we’re here to help
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