Industry first Import Solution aims at simplifying customer life! Now, you can get release order or Delivery Order instantaneously for Merchant Haulage Shipments when all release pre-requisites are met.

With Self Service Instant Release Order, you can log in to the Maersk Portal to request Deliver/Release Order.

Benefits for Customer

  • No Wait Time – Get your Release Orders without spending time on emails and calls.
  • Instant Processing – Requests are self-served online instantly.
  • Accessibility – Get Delivery Orders anytime, from anywhere and on any enabled device.

Check out this short video of Customer Journey for Instant Delivery Order

Maersk Instant Delivery Order – Industry First

For brokers, kindly ask your consignee for blanket approval authorizing you to process their shipment by providing below details and send to ph.import@maersk.com for us to process your enrollment

  • Consignee Company Name
  • Brokerage company Name
  • Contact Person 
  • Email Address
  • Contact Number

In case of any questions, please do not hesitate to contact your local Maersk Customer Service Representative through the following channels.

Main Number – +63 282313126 / Toll Free Number – +180011102911

Export concerns: ph.export@maersk.com
Import concerns: ph.import@maersk.com

Thank you for the understanding and unwavering support.

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