At Maersk, your needs always come first. That’s why we’re continuously trying to simplify the way you do business with us.

Introducing our new Phone Solution, your shortest route to better customer service.

What happens next?

Starting 24 May 2021, you can reach our customer service by calling the number below.

+63 282313126 Main Number
+180011102911 Toll Free Number

Please save this number as the old one will not be available after 24 May 2021.

There are several benefits to using this one-stop solution

  • This is a standardized number for different departments within Maersk.
  • No more long manual selections. Get directly connected to your assigned agent on dialing the new phone number.
  • If your agent is not available, you have the option to
    • Request an automatic call-back.
    • Get connected to a back-up team.
  • The option to give us immediate feedback after a call in our post-call survey.
  • Extended availability from 8:00 to 20:00 CET.

We hope that you take advantage of our new Phone Solution and that it helps simplify the way you communicate with us.

If you have any further questions, please get in touch with your local Maersk representative.

Tel: +63 2 976 9590 (MNL) / +63 32 230 2303 (VIS) / +63 82 272 7303 (MIN)

Email: ph.export@maersk.com (Export) / ph.import@maersk.com (Import)

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