Instant online amendments - Philippines

At Maersk, we want to ensure you can always amend your booking information easily every step of the way. Based on your valuable customer feedback, we are now enhancing the solution and making it even better thereby introducing Instant online amendments for Maersk A/S.

Effective 29, March 2021, you can easily amend all your booking requests online through our Maersk website.

Note: Only exceptions are SPOT, Store door (SD/CY), DG(Dangerous cargo), OOG (Out of gauge) shipments, Reefers, Multiple container size/type and Shipper’s own container bookings which will not be amended instantly.

What’s New

• You will get complete visibility of available sailing options in case you need a change of vessel
• Instant confirmation on your non-Spot booking amendment (subject to business rules)
• Amend your bookings regardless of channel of original booking (Website, EDI, INTTRA etc.)
• You can change/add/delete parties to the booking
• Can change your depot (subject to validations)
• No more free text fields in the amendment process

Note: the only exception is the Haulage reference field, which has the same rules for keywords as when you create a new booking.

Should you have any queries or require any assistance, please contact your local Maersk Sales Representative or our Customer Service hotline.

Tel: +63 2 976 9590 (MNL) / +63 32 230 2303 (VIS) / +63 82 272 7303 (MIN).

Email: ph.export@maersk.com (Export) / ph.import@maersk.com (Import).