We aim to keep the customer experience seamless as we transit into our new brand strategy. Please be informed of below communication matrix changes which will take effect from 01 November 2020.
Emails
All email communication relating to your existing Safmarine shipments to be channelled to
For Export: my.export@maersk.com
For Import: my.import@maersk.com
The old email addresses with Safmarine email domains will cease operation in due course.
Calls
You may contact us at +603 8026 6688. Our operating hours are
Monday to Thursday : 9am to 6pm
Friday : 9am to 5.30pm
Phone lines will be closed during lunch hours: 12.30pm – 1.30pm
If you have any questions, please contact our customer experience teams or our Maersk website
We appreciate your business and look forward to continuing working with you in the future.
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