We would like to offer you our latest update on the outbreak of COVID-19 and any impact to Maersk’s operations in Saudi Arabia.
Maersk leadership teams, as well as management in all other areas where cases of COVID-19 have been identified, are closely monitoring the situation as part of our strong commitment to ensure the safety of our employees whilst working towards mitigating any possible impact to our customers’ operations.
Please bookmark this advisory page where you will always find the latest update for Saudi Arabia!
19 March 2020:
All Maersk operations including terminals, offices, warehousing, and other facilities continue to operate uninterrupted as per usual. Our Customer Service teams in Supply Chain Management and Ocean are accessible per regular working hours. For our counter services, we are taking measures to continue to ensure seamless service and we will communicate any new developments on the same
There have so far been no reports of any Maersk employee being tested positive for Coronavirus in Saudi Arabia. The company has undertaken significant proactive preventive measures to ensure we best safeguard our employees’ health and safety and continue to manage our day-to-day operations with little or no impact to our customers’ supply chains.
Our Emergency Management Teams are monitoring the situation daily and we continue to review specific procedures and guidelines across all Maersk offices. All Maersk offices have solid Business Contingency Plan (BCP) ready, in case the situation escalates.
The digital capabilities of maersk.com allows you to avail faster resolution. Basis World Health Organization (WHO) guidelines, social distancing is recommended and hence we encourage you to avail our digital solutions that offer ease of shipping. Should you wish to learn further, please feel free to contact your Maersk CS Local Representative.
Should you have any concern and/or queries, please feel free to contact your Maersk Local Representative, we will be happy to assist you.
Keep your business moving during the COVID-19 situation
We have outlined solutions which might help during this uncertain time. We are developing alternative services across the logistic chain where possible and our customer service teams are able to provide more context.