Case studies


03 April 2019

The issue

Safety at work is a basic human right, and workplace conditions directly influence workers as well as their families and communities. Keeping our people safe is our first and primary responsibility as a company, a core value for us and an unequivocal expectation from our employees, their families and communities. 

A.P. Moller - Maersk, however, still sees fatal accidents occurring as part of our operations, and the company’s safety performance has seen no significant and consistent improvements for some time. 

What we do

A high-level internal review in 2018 lead to a significant change in our approach to safety, rebooting our safety efforts to ensure safety is embedded in all aspects of the organisation, and involving every part of the business, every employee and all business processes.

The approach has three critical priorities:

  • Leadership accountability – all leaders must be fully and emotionally engaged in and committed to safety;
  • Capacity for safe operations – stronger focus on ensuring effective controls for high-potential events, in addition to ongoing efforts to reduce minor accidents; and
  • Building the right culture for safety – move away from a culture focused almost exclusively on individual actions and responsibility and more towards becoming a learning organisation, with organisational capacity and operational controls in place and with high levels of employee engagement.

We have previously targeted zero accidents. Going forward, the target we communicate and use as motivator is to make A.P. Moller - Maersk a safe place to work. We will encourage the elimination of the risk of accidents through designing a safe work place where as many risk factors as possible are controlled, and focusing not on who failed, but on what failed.

We will set this course to ensure that if and when we do have accidents, the organisation is able to ‘fail safely’ so that high-potential events do not result in permanent and life-changing injuries or fatalities

The change in our approach to safety does not mean that we discard our safety management systems and procedures. They are the backbone of a safe working environment and are based on years of experience and learning.

Read about our 2018 progress on safety

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