Shipping to and from Panama

Standar free time - imports

Combined Demurrage and Detention – Merchant Haulage (CY)

Our setup in Panama consist of Combined Demurrage & Detention.

Does not apply to SPOT shipments. For SPOT please refer to the terms and conditions.

This means you will have one combined free time period and compensation fee for utilization of equipment inside and outside of terminals or depots.

Does not apply to SPOT shipments. For SPOT please refer to the terms and conditions.

Demurrage & Detention: will count from discharge full (included) to empty return (gate-in) of the equipment in terminal or depot

Special equipment: Open tops, flat racks and out of gauge cargo.

Non-Operating Reefer: DnD rules for Reefer equipment will apply to NORs as well.

IMO class: (hazardous) is considered a separate type of cargo.

Merchant Haulage: Warehouse / final leg of transport moves that are not coordinated by Maersk and BL showing container yard (CY) service type.

Note: Free time is granted by equipment type and all sizes are considered, example given DRY free time is applicable for 20, 40 & 45’equipment.

Customs and quarantine requirements

• Customer must present one original bill of lading.
• Commercial invoice
• Customer must present a customs clearance document (liquidacion de aduana),for Colon Free Zone delivery free zone document duly completed.
• Import zoosanitary or phitosanitary and origin certificates for unprocessed animal and vegetal product.

Freight collect approval

For dry containers, charges are accepted without previous notification. For reefer, hazardous, OOG, B/B, personal effects containers are subject to pre-approval, which must be obtained before loading.

Special cargoes 

OOG, B/B and IMO cargo are subject to standard Maersk Line approval procedures. 

Types of BLs

Negotiable Bill of Lading (Original Bill of Lading):

1. This BL can be printed and send by shipper via courier from origin
2. Shipper can request Telex Release order
3. Original BL printing can be assigned by shipper from origin for consignee to be able to print at Panama

Please note this BL can be endorsed
Non Negotiable Sea Waybill
Consignee requires a copy or certified true copy of this BL to seal the release. If you require a freighted or not freighted copy of this BL, you may kindly send an email to pa.import@maersk.com to request the copy.

Necessary Documentation for Release

1. Official letter of authorization stating responsible person to withdraw release at the counters on behalf of the company
2. Check or deposit slip paying the import charges
3. BL originals or Sea Waybill copy
4. All documents must be submitted by the customer at the liberacionesmaersk.com website with their own user and password, please contact pa.import@maersk.com in case you need any assistance with this tool.

Necessary Documentation to retrieve transport orders

1. Booking confirmation
2. Official letter containing the responsible person to retrieve the documentation on behalf of company (Name, ID, Trucking Company Name, Plate)
3. ID or passport copy of the person signing the official letter

Email Adresses for Customer Service Panama

For your convenience and in the means to improve our response time, we kindly remind you the email adresses we have for each areas in a shipment.

In For inland service coordination (Store Door)

Please contact: pa.import@maersk.com

• Road Weight Limitation in Panama: 31,900 Kg (GROSS WEIGHT) for 20', 40' and 45'units. For units that exceed this weight, a fine will be received from Local Transit Authority according to local laws. 
• Not acceptable in PABLB, PAMAN IMO CLASS 1.1/1.2/5.1 (UNNO 1490)/7