How to reset your username and password?

If you have forgotten your password or username, use these steps to reset and get a new password or to retrieve your username to regain access to your Maersk.com account.

Reset and get a new password

  1. Click Account mi user circle located at the top right corner of the home page. which will take you to the login page .
  2. At the login page under the LOGIN button it will indicate Need help with your username or password ? Click on the link in password.
  3. Fill in your Username and Email and click on Submit.
  4. An email will be send to you with a link to reset your password.
  5. Click on the link and set a new password.

If you have forgotten your username, you can see a guide below on how to retrieve it.

Retrieve your username

  1. Click Account mi user circle located at the top right corner of the home page . which will take you to the login page.
  2. At the login page under the LOGIN button it will indicate Need help with your username or password ? Click on the link in username.
  3. Fill in your First name, Last name and Email and click on Submit.
  4. An email will be send to you with your username.

New to Maersk.com?

Step by step guides to get started using our digital services.

Reach out to us

Chat Online

Chat online

Register online to chat with a member of our support team and get immediate answers during official office hours.
Email US

Sales enquiries

Contact us and we will respond within the next two working days.
Local Information

Find your local office