Can I dispute my invoice if I disagree with what I've been billed?
If you disagree with the amount you have been invoiced, you can raise a dispute either in MyFinance or via Case Management with a description of what you had expected plus the issue/error. Our Dispute Resolution team will reach out to you in two working days with a resolution or further questions.
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Are there any fees charged for paying online via China Epay? Are there any fees charged for paying online via Credit Card? Are there any fees charged for paying via SmartPay online? Are there any limitations on monetary amounts using ChinaEpay? Are there any limitations on monetary amounts using Credit Card? Are there any limitations on monetary amounts using SmartPay? Can I apply for credit? Can I change the languages in MyFinance? Can I enable someone else, like my Agent or Third Party, to pay on my behalf? Can I enable third parties to pay on my behalf (Smart pay)? Can I make a payment through MyFinance?Novo no Maersk.com?
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