Cargo
All cargo FAQs
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Where do I send the claim and supporting documents?
Is Maersk responsible for requesting these documents and presenting them to the authorities?
What are container seal numbers and how do I use them?
What documents should I present to the custom authorities for iron and steel products to prove the no-Russia origin of the product?
Are there any restrictions in place for cargo?
Why can I not see any shipments when I log in to Captain Peter?
Is the situation in Israel having any knock-on effect to the nearby Suez Canal or Port Said?
Can I be notified of any changes in the ETA of my container?
Will I be notified of any vessel contingencies?
I have purchased the Captain Peter Integrated package, how do I start integration with the API?
Does the OOG fee apply to my country?
Does this restriction impact shipments that are coming into the EU from countries other than Russia?
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