We would like to inform you that logistics operations in parts of Colombia are currently facing disruptions following the earthquake that impacted several regions of the country earlier today.

The safety and wellbeing of our colleagues, their families, and the affected communities remain our highest priority. We are in close contact with local teams and continue working with terminal operators, authorities, and logistics partners to assess the impact across ocean and inland operations.

At this time, the following impacts have been identified:
  • Terminal operations in Buenaventura have been temporarily suspended while facility and infrastructure assessments are underway.
  • Vessel operations, cargo handling activities, and service schedules in Buenaventura are being affected.
  • Road closures and traffic restrictions on key inland corridors between Buenaventura and the interior of Colombia may affect import and export cargo movements.
  • Depot and customer service counter operations in Buenaventura and Cali are also experiencing disruptions.

Ocean Update

  • Luna Maersk 628W: The vessel was operating in Buenaventura but was unable to complete cargo operations. Units not discharged or loaded will be rescheduled on the next available vessel.
  • Gudrun Maersk 628E/633W: The vessel will omit its Buenaventura call. Cargo planned for this vessel will be rescheduled on the next available vessel.

Please continue to monitor schedules and shipment notifications through our website, www.maersk.com.

Landside Update

  • Full closures:
    • Calarcá - Ibagué road (PR 54+800)
    • Buga - Buenaventura road (PR 71)
    • Manizales - Fresno road (PR 36, Cerro Bravo sector)
  • Preventive closures: (inspections are being conducted)
    • Guillermo León Valencia Tunnel
    • Sumapaz Tunnels
    • Mariano Ospina Pérez Bridge
  • Affected corridors and roads:
    • Girardot - Bogotá road (Km 36)
    • Montenegro - Quimbaya road (Km 5)
    • Buenaventura - Yotoco corridor

Sites and Warehouses Update

At this time, all our facilities: Cartagena and Bogota warehouses, Tocancipá Logistics Center, and Cartagena depot have not reported any operational impacts and remain available.

We are evaluating contingency measures to help minimize disruptions and support business continuity for our customers.
Our teams are working closely with relevant stakeholders to identify alternative solutions where possible and support cargo flow across the network.

At this stage, assessments are ongoing and the full extent of the impact is still being determined. We will continue to monitor developments closely and provide updates as more information becomes available.

Updates will be shared through the email addresses associated with your shipments and Maersk's official communication channels as more information becomes available.

We appreciate your patience and understanding during this situation.

Stay informed
Subscribe for operational updates from Maersk
Get operational information, advisories and more delivered straight to your inbox.

I agree to receive logistics related news and marketing updates by email, phone, messaging services (e.g. WhatsApp) and other digital platforms, including but not limited to social media (e.g., LinkedIn) from A. P. Moller-Maersk and its affiliated companies (see latest company overview). I understand that I can opt out of such Maersk communications at any time by clicking the unsubscribe link. To see how we use your personal data, please read our Privacy Notification.

By completing this form, you confirm that you agree to the use of your personal data by Maersk as described in our Privacy Notification.

Thank you for signing up
You have now signed up for newsletters. You will shortly receive an email which will explain how to set your newsletter preferences and unsubscribe.
Subscribed
You can unsubscribe anytime.