Export detention on empty containers upon booking cancellation – Australia, New Zealand to World (2)

Further to our announcement on 07 Oct 2025, please find the update on applicable scenarios for export detention on empty containers upon booking cancellation in Australia and New Zealand effective from 1st of December 2025.

Export detention on empty containers upon booking cancellation will be applied in below mentioned scenarios.

1. When empty containers are picked up from any of our depots but returned to us without being used for exports because of booking cancellation or changes in booked number of containers.
2. When empty containers are picked up from any of our depots but returned to us without being used for exports due to customers’ reason even though bookings are still active.

Please be reminded that as the contracted export service did not materialize, free time will not be considered. Detention days will be charged according to standard per diem rates published on maers.com local pages under “Demurrage and detention” (Australia Exports | Maersk/New Zealand Exports | Maersk).

If you have any questions, please contact our customer service teams or our website Maersk.com.

We appreciate your business and look forward to continuing working with you in the future.