Notice on expiry of tax exemption certificates and inclusion of applicable taxes

As part of our ongoing efforts to ensure compliance with applicable tax regulations and maintain accurate billing processes, we kindly request customers who are currently availing tax exemptions from Maersk entities to provide valid and updated tax exemption certificates.

During a recent review of our records, we identified that the tax exemption certificate linked to your account has expired. As a result, the tax exemption will be withdrawn, and applicable taxes will be added to your invoices effective 22 November 2025, until a valid exemption certificate is received and verified.

Please note that the verification process may take approximately three to four working days after receipt of the updated certificate. This requirement applies to all customers seeking tax exemptions under any Maersk entity with expired exemptions.

If you have questions about the above, please contact your regular Customer Experience representative.

We appreciate your patience and understanding as we work to improve our financial system to better serve you.

This advisory is relevant for the specific customers of the following countries:

Latin America : Costa Rica
Europe : Algeria and Morocco
Asia Pacific : Philippines
India, Middle East, and Africa : Togo, Mauritius, India, Nigeria, and Senegal