Advisories

Scheduled System Downtime for TANCIS Upgrade

Summary: The Tanzania Revenue Authority (TRA) has announced that the current Tanzania Customs Integrated System (TANCIS) will be replaced with a new and enhanced version.
17 Jan 2025

The Tanzania Revenue Authority (TRA) has announced that the current Tanzania Customs Integrated System (TANCIS) will be replaced with a new and enhanced version. This upgrade will improve existing modules, introduce new ones, and integrate advanced technology to enhance the system's functionality and efficiency.

Downtime Details:

  • Start Date and Time: Friday, 17th January 2025, 22:00 hrs
  • End Date and Time: Monday, 20th January 2025, 04:00 hrs

Impact on Services:

During the upgrade period, the following systems and services will be temporarily unavailable:

  • Tanzania Customs Integrated System (TANCIS)
  • Electronic Cargo Tracking System (ECTS)
  • Tanzania Electronic Single Window System (TeSWS)

As a result, Maersk will be unable to process manifests, export load lists, or amendments for both export and import shipments during the mentioned timelines.

We advise customers to plan accordingly to minimize any disruptions. Should you have any questions or require assistance, please do not hesitate to contact our customer service team.

TRA Public Notice
PDF (187KB)

Explore more on these topics

India Middle East and Africa Tanzania

Related articles

See all news
Advisories SLB North Sea Switch to Tilbury Port
12 Dec 2025
Advisories TA Service Changes
12 Dec 2025
Advisories SAECS Service
12 Dec 2025
Press releases Change of guard in A.P. Moller – Maersk regional leadership
12 Dec 2025
Rate announcements Peak Season Surcharge (PSS) for the scope FEA to Kenya and Dar Es Salaam
11 Dec 2025
Case studies From visibility to value: How smarter logistics transformed a global denim brand
11 Dec 2025
Case studies Be ready for new trends in new markets
11 Dec 2025
Case studies A Partnership to transform Automotive Supply Chain Management
11 Dec 2025
Rate announcements Port Additionals / Port Dues Export (PAE)
11 Dec 2025
Advisories Advance Cargo Declaration (ACD) requirements for shipments to Sudan
11 Dec 2025
Rate announcements Peak Season Surcharge (PSS) – Indian Subcontinent & Middle East to US & Canada West Coast
11 Dec 2025
Rate announcements Dry port Surcharge - Export (DPS) - India Locations via India Port of Loading to World
11 Dec 2025

Anything you need, we’re here to help

Solutions

Logistics services

We meet customer needs from one end of the supply chain to the other.
Solutions
Headset

Contact us

Our dedicated team of experts are here for you.
Contact us
Find Prices

Ready to ship?

Look up rates for new shipments and inland tariffs.
Find a priceBook now
Stay informed
Sign up for news and insights
Stay ahead of the curve with valuable supply chain trends sent directly to your inbox

I agree to receive logistics related news and marketing updates by email, phone, messaging services (e.g. WhatsApp) and other digital platforms, including but not limited to social media (e.g., LinkedIn) from A. P. Moller-Maersk and its affiliated companies (see latest company overview). I understand that I can opt out of such Maersk communications at any time by clicking the unsubscribe link. To see how we use your personal data, please read our Privacy Notification.

By completing this form, you confirm that you agree to the use of your personal data by Maersk as described in our Privacy Notification.

Thank you for signing up
You have now signed up for newsletters. You will shortly receive an email which will explain how to set your newsletter preferences and unsubscribe.
Subscribed
You can unsubscribe anytime.