At Maersk, we continue to review our processes to better meet your changing needs and ensure you have a great experience with us.

To this end, we would like to inform you of significant enhancements to our Delivery Order Process. Once you have received a delivery order rejection, kindly submit a new request on the Self-Service Delivery Order widget on Maersk.com with the complete documents as needed. We request that you do not share the missing document(s) on email as this will be declined.

We remain committed to putting your needs at the forefront and our customer service team are available to support you or address any questions you may have.

Anything you need, we’re here to help

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