As communicated earlier, we will be undergoing a financial system upgrade to SAP S/4HANA in November 2023. While we are excited about the many benefits that this new system will bring to our operations, we would like to take this opportunity to inform you about upcoming changes and challenges that you may experience during the transition. The upgrade to SAP S/4HANA is a significant change that will require us to temporarily suspend some of our financial system functions during the transition. We understand that these delays can be frustrating and apologize in advance for any inconvenience this may cause.
To enable a smooth transition, we would like to share with you the below overview of the changes you may experience during the transition period and following the upgrade. We recommend that you review this information and make any necessary updates.
You may experience delays in our invoice creation during the system migration from 3 November to 6November 2023: In case of urgent invoice requests, we kindly ask you to get in touch with your regular contact person. Please note that as of 7 November 2023 customers will notice a change in Maersk invoice and credit notes layout, however, all the standard required information will be present, and the E-invoice format will remain the same.
If you have any questions concerning the above, please reach out to your regular contact person. In addition, we would like to encourage you to be proactive in preparing for the transition.
Please note that the dates mentioned in this advisory are related to the upcoming system Go-Live. Our teams are dedicated to making this transition as smooth as possible for the parties involved. We will keep you informed about any updates or changes related to the upgrade.
We appreciate your patience and understanding as we work to improve our financial system to better serve you.
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