We would like to inform that effective August 19, 2023, we will close mailboxes mnlgscidx@maersk.com and mnlgscamd@maersk.com as part of our integrated and simplified approach to improve Customer Experience.

We appreciate your support to continue submitting your Shipping Instructions (SI) and BL Amendment through our current E-channels (Maersk.com, EDI, Inttra) to enjoy faster turntime and more accurate processing of your shipping document.

In case of any website limitations or technical system issues that prevent the execution of requests via E-channels, you can send your email or concerns to SG.export@maersk.com. To ensure that your requests are categorized correctly and handled promptly, please use the following key words in the SUBJECT of your email sent:

  • Email Subject of New SI requests: “NEW SI + (shipment number)”
  • Email Subject of Amendment SI requests: “AMD SI + (shipment number)”

For Switch / Switch bill amendment requests, please continue to use this form: Click here

For your reference, our processing time for handling requests sent via SG.export@maersk.com:

  • New SI processing: within 12 working hours
  • BL Amendment request: within 3 working hours

Should you have any questions, please contact your local customer experience offices.

Anything you need, we’re here to help


Logistics solutions

We meet customer needs from one end of the supply chain to the other.

Contact us

Our dedicated team of experts are here for you.
Find Prices

Ready to ship?

Look up rates for new shipments and inland tariffs.
Stay informed
Sign up for news and insights
Stay ahead of the curve with valuable supply chain trends sent directly to your inbox

By submitting this form, I agree to receive logistics related news and marketing updates from A. P. Moller-Maersk and its affiliated companies via e-mail. I understand that I can opt out of such Maersk communications at any time. To see how we process your personal data, please see our Privacy Notification.

Thank you for signing up
You have now signed up for newsletters. You will shortly receive an email which will explain how to set your newsletter preferences.
You can unsubscribe anytime.