In accordance with notes N° 0019/APN/DG/DEPDP/CE-CTDQ & 0020/APN/DG/DEPDP/CE-CTDQ of 03/11/2020, relating to the invoicing of vessel stopover costs (COVVD) for all export cargoes departing from the port of Douala, Maersk informs its kind customer of the now systematic invoicing of said costs for cases of non-boarding for the following non-exhaustive reasons attributable to customers.
- Lack of SGS scanning
- Overweight
- Suspension of boarding at the request of the customer or customs
- Any other reason where the customer's responsibility is engaged
It should be noted that ship stopover charges will apply according to the regulations in force. We also remind our customers, in case of uncertainty, that it is possible to store their containers in the parks of our approved partners. This allows the transfer to the terminal to be carried out once the guarantee of boarding on the planned vessel has been acquired.
Maersk will recover this charge through the Container Shifting Origin (CSO) Surcharge.
The charge will be levied against all container exports handled out from Douala, Cameroon to the World and amount payable will be as follows:
| Equipment Type | Charge Amount |
|---|---|
|
Equipment Type
20ft (all equipment types)
|
Charge Amount
XAF 39686
|
|
Equipment Type
40ft & 45ft (all equipment types)
|
Charge Amount
XAF 79371
|
The charge will be effective as from:
Scope Douala, Cameroon to the World
| Countries | Effective Dates* |
|---|---|
|
Countries
Non FMC Countries
|
Effective Dates*
29th October 2022
|
|
Countries
FMC Countries
|
Effective Dates*
29th November 2022
|
*all effective dates mentioned are from Price Calculation Date (PCD).
We thank you for doing business with us.
If you have any questions please feel free to reach out to your local sales or customer experience representative. You will find contact details of our local offices on Maersk.com.
National Customer Experience Contact Number: +237 656971277
National Customer Experience e-mail addresses:
cm.export@maersk.com for export queries
cm.import@maersk.com for import queries
sales.support@maersk.com for sales support
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