LinkedIn
Facebook
X.com
WeChat
Email
As of 25.07.2022, all of the manual documentation requests for SPOT Bookings will be subject to charge – Transport Document Amendment Fee & Manual Documentation Processing Fee – and the process will be as follows, aim is to enhance the quality of work and to speed up the documentational work flow to serve you better.
Documentation processes are handled by Maersk Documentation Team and can be reached out via pnqgscidx@maersk.com address, Below manual documentation requests sent to Maersk Documentation Team -where maersk.com is active for web transactions- will be handled and directly charged with Transport Document Amendment Fee (AME) per BL.
- Amendment of Cargo Description
- Amendment of Shipment Parties
- Amendment of Quantity and/or Weight
- Amendment of POL and/or POD (POL & POD format on B/L)
- Amendment of BL Type
- Print at Destination
- Telex Release (AME will be charged only from post-sailing time)
- Amendment of Payer Parties
- VGM Submission
- VGM Amendment
- Manual Verify Copy Sharing
Below manual documentation request sent to Maersk Documentation Team will be directly charged with Manual Documentation Processing Fee (MDF) per BL.
- SI Submission
Transport Document Amendment Fee & Manual Documentation Fee are not going to be applicable in case of below circumstances/requests.
- maersk.com is not active for Verify Copy & BL Amendment (proven with a screenshot)
- maersk.com system down (proven with a screenshot)
- Splitting / Combining B/L
Important notes
- All documentational amendment requests needs to be made via maersk.com and your amendment will be processed within 2 working hours after submission
- Manual amendment requests sent to pnqgscidx@maersk.com address will be processed in 4 working hours
- Manual Splitting & Combining B/L transactions are being processed in 12 working hours
- Manual amendment requests mailed to pnqgscidx@maersk.com address will be directly charged with AME & MDF, please bear in mind that your request is an advance approval for the charges
***Transport Document Amendment Fee: USD40
***Manual Documentation Processing Fee: USD100
For more and detailed information please do not hesitate to contact with your customer experience partner.
我們隨時為您提供協助，滿足您的各種需求
解決方案
聯絡我們
準備出貨？
I agree to receive logistics related news and marketing updates by email, phone, messaging services (e.g. WhatsApp) and other digital platforms, including but not limited to social media (e.g., LinkedIn) from A. P. Moller-Maersk and its affiliated companies (see latest company overview). I understand that I can opt out of such Maersk communications at any time by clicking the unsubscribe link. To see how we use your personal data, please read our Privacy Notification.
By completing this form, you confirm that you agree to the use of your personal data by Maersk as described in our Privacy Notification.