Advisories

Customer service new phone system and change of phone numbers

Summary: Effective December 7th, Twill will be implementing a new phone system along with a new 800-number.
23 Nov 2021

Effective December 7th, Twill will be implementing a new phone system along with a new 800-number.

What is new

  • You will have the opportunity to secure your place in the call queue, by requesting a call back during high call volumes, or if your dedicated agent is unavailable.
  • At the end of each call, you will have an opportunity to provide valuable feedback by completing a brief customer survey.

What is changing

Twill – To reach Twill Customer Service, please dial 1-833-965-1648.

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