Customer service new phone system and change of phone numbers
23 November 2021
Effective December 7th, Twill will be implementing a new phone system along with a new 800-number.
What is new
- You will have the opportunity to secure your place in the call queue, by requesting a call back during high call volumes, or if your dedicated agent is unavailable.
- At the end of each call, you will have an opportunity to provide valuable feedback by completing a brief customer survey.
What is changing
Twill – To reach Twill Customer Service, please dial 1-833-965-1648.