As we look to ensuring smooth cargo release with Maersk, we will be implementing additional checks from 8th November 2021 onwards, before your clearing agent or consignee would be able to submit the delivery order on Maersk.com.

Kindly thus ensure ALL of the following are fulfilled before delivery order is submitted online:

  • Delivery order can only be submitted earliest, based on local timelines (refer to table below)
  • Shipment charges pending on prepaid terms, pending at origin, will need to be paid fully

Please refer to the local country timeline for the earliest date which you may proceed with submitting your deliver order online, for destination ports in Malaysia below.

Destination Port Name Number of days before ETA
Destination Port Name
Tanjung Pelepas
Number of days before ETA
-2
Destination Port Name
Penang
Number of days before ETA
-10
Destination Port Name
Pasir Gudang
Number of days before ETA
-10
Destination Port Name
Bintulu
Number of days before ETA
-10
Destination Port Name
Wesport, Port Klang
Number of days before ETA
-2
Destination Port Name
Northport, Port Klang
Number of days before ETA
-4

To offer our customers a reliable information of cargo arrival, we would like to announce the changes of issuing Notice of Arrival (NOA) – Notice of Arrival will be issued 3 working days before ETA.

If the event that last transit/transshipment taking less than 3 days to arrive, the Notice of Arrival will be released after cargo has been load from the last transshipment port to provide you the latest and accurate information.

You can subscribe to our Arrival Notice notification here

Import invoice available after Notice of Arrival issued. You may download your Invoice through MyFinance.

For further guidance on how to submit your delivery order, please contact your local customer service for further support.

We want to thank you for your business and look forward to continuously serving your global transportation needs.

Anything you need, we’re here to help

Solutions

Logistics solutions

We meet customer needs from one end of the supply chain to the other.
Headset

Contact us

Our dedicated team of experts are here for you.
Find Prices

Ready to ship?

Look up rates for new shipments and inland tariffs.
Industry Insights

Sign up to our newsletter

To provide you with the right tools and the most relevant information for you to best manage your supply chain, please sign-up to our bi-weekly newsletter on global logistics.