At Maersk, your needs always come first. That is why we’re continuously trying to simplify the way you do business with us. Hence, we are introducing a new phone solution to offer you a better customer experience.

Starting 9th Of November 2021, you can reach our customer experience team by calling the below new number.

+216 31 365 930

We would like to draw your attention that each time you receive a call from our customer experience team the following number will be visible on your phone +44 2045059315.

There are several benefits to using this new phone solution

  • This is a standardized number for different departments within Maersk.
  • No more long manual selections while you can get directly connected to your assigned agent on dialing the new phone number.
  • If your agent is not available, you will have the option to request an automatic call back or get redirected to a backup agent.
  • You will have the possibility to give us immediate feedback after a call in our post-call survey.

We hope that you take advantage of this new phone solution and that it helps simplify the way you communicate with us.

Finally, our customer experience and commercial teams are always available to support you whenever you need us. 

Anything you need, we’re here to help

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