Maersk France - Change of phone solution and number
We are constantly working to ensure you have a positive experience with Maersk and to have a fast and efficient communication so that we can listen to your needs in the best way possible.
Starting the 18th of June, we will introduce a new Phone Solution to unite several departments under one number and to give you the option of providing immediate feedback after the call via our post call survey.
Please remember as from the 18th of June if you need to reach out to our Customer Experience team you must dial in the following new number
This solution will not only standardize the way you contact us but If your agent is not available, you have the option to
- Request an automatic call-back
- Get connected to a back-up team
We hope that you take advantage of our new Phone Solution and that it helps simplify the way you communicate with us. You can also reach out to us via our alternative communication channels like mail including LiveChat at Maersk website.
Remember, our customer service and commercial teams are always available to support you whenever you need us.