At Maersk, your needs always come first. That’s why we’re continuously trying to simplify the way you do business with us.

Introducing our new Phone Solution, your shortest route to better customer service.

Starting from 13 April, you can reach our customer service by calling below new phone number to communicate with us directly, without any hassle.

+30 2111 991231

There are several benefits to using this one-stop solution

  • You can enjoy the new, easy-to-use manual selection
    • Press 1 to enter your personal PIN Code “XXXX” (when applicable)
    • Press 2 to connect to our Customer Service team
    • Press 3 to connect to our Finance Team
    • Press 4 to connect to our Trucking Services & Vendor related issues
    • Press 5 to connect to our Operator
  • If your agent is not available, you have the option to
    • Request an automatic call-back
    • Get connected to a back-up team
  • The option to give us immediate feedback after a call in our post-call survey.
  • Availability from 9:00 to 17:00 EEST

We hope that you take advantage of our new Phone Solution and that it helps simplify the way you communicate with us.

If you have any further questions, please get in touch with your local Maersk representative.

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