With our efforts to serve you better, we are introducing the replacement of the physical documentation services request forms with our e-counter digital services form.
To reduce your waiting time for counter service and accurate processing of your documentation request, we strongly encourage you to submit your request at the counter or prior your arrival to reduce the waiting time. The same time, ceasing the usage of the physical forms will help us to improve the safety of you and our colleagues by reducing contact on the papers and stationeries.
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Your requests will be processed basis the form submission with pre-requisites fulfilled. Documentation Dropbox service will be processed within the current stipulated processing time.
We strive to improve our counter services for your documentation needs and hope to serve you better.
Should you require any further information, please contact our Customer Experience team.
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