Advisories

Change in email address for payment application & issue receipts

29 June 2020

We would like to inform you that from 19 July 2020, UAEPAYMENTS@maersk.com will be decommissioned. This is part of the system simplification to help you serve better.

All Payment application, Receipt Issuance related queries can now be sent to our customer service Business address om.import@maersk.com (For Maersk shipments only).

P.S.: In order to serve you better and faster, we would advise to mention the word " Payment Receipt " in subject of your email for Payment/receipt related queries.

We thank you for your partnership. We truly appreciate the trust you give us in moving your cargo from one doorstep to the next, and we are excited to continue working closely with you.

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