Since the launch of our inland haulage tool www.e-maersk.eu in August 2019 we strive to offer you the best online experience via this platform.
For that reason, as from June 1st, 2020 all port release orders or import rail inland deliveries shall be done through Maersk e-system allowing smooth, fast and error-free handling of your requests.
In case you still wish to submit the order instructions manually, a Manual Delivery Order fee of 25 EUR per container will be applied.
Let us remind you that using Maersk e-system provides the following benefits
- Gives 24/7 overview of truck availability
- Allows to plan your deliveries at any time convenient for you
- Shows actual train status for your import containers
- Saves your time on communication with Maersk
Should you need more guidance on how to use Maersk e-system contact our customer service agents, who are ready to guide you. We are also open to your feedback regarding new features and improvements in the system.
Either way you choose, please make sure, that provided documentation is correct and checked in advance to avoid any delayed departure.