Rate announcements

Empty Return policy for Damaged Containers- United Arab Emirates

01 December 2019

To keep offering you a broad portfolio of world class services and improve your experience, we are improving our container empty return policy.

Based on your feedback we understand that the current damage container acceptance process leads to additional cost with trailer turnaround time, dispute on damage charges and lot of coordination leads to a poor experience.

To mitigate this, in an industry first, we will be accepting all damaged containers after inspection without a repair fee, except for containers with severe damages as explained below:

  • Accidents – vehicle accident, toppled down, fire accidents
  • Abandon / decay cargo left
  • Hazardous cargo spill/ contamination

To cover this hassle-free process Maersk is revising the Import Service Fee (IMP) for all cargo discharging into United Arab Emirates on or after 1st January,2020 for Non- Regulated and Regulated Countries by AED 25.

The revised tariff amount is detailed as follow:

Surcharge Code : IMP

Origin Destination Port Cargo Type Currency All_20 Size All_40 size
Origin
World
Destination Port
Jebel Ali,UAE
Cargo Type
DRY, REEF
Currency
AED
All_20 Size
139
All_40 size
182
Origin
World
Destination Port
Abudhabi,UAE
Cargo Type
DRY, REEF
Currency
AED
All_20 Size
56
All_40 size
98
Origin
World
Destination Port
Sharjah,UAE
Cargo Type
DRY, REEF
Currency
AED
All_20 Size
152
All_40 size
152
Origin
World
Destination Port
Ajman,UAE
Cargo Type
DRY, REEF
Currency
AED
All_20 Size
152
All_40 size
152

We would like to take this opportunity to say thank you for doing business with us. As the world’s leading shipping company, we strive to be your reliable shipping partner, propelling your business forward and supporting your growth ambitions.

We appreciate your business and look forward to continuing working with you in the future.

Anything you need, we’re here to help

Solutions

Solutions

We meet customer needs from one end of the supply chain to the other.
Contact us

Contact us

Our dedicated team of experts are here for you.
Find Prices

Ready to ship?

Look up rates for new shipments and inland tariffs.

Sign up to our newsletter

Sign up to receive weekly updates from Maersk on rates and information relevant to your business.