Shipping to/from Norway

Get up-to-date local information about holiday periods, charges, payment services, inland transport procedures and restrictions, and more.

Customs House Brokerage

Local contact options

Book directly through Maersk.com or contact mycustomsno@maersk.com to include one of our Customs House Brokerage products in your supply chain.

Our Customs Team are always happy to answer any query you may have in relation to customs clearance, one of our licenced customs brokers can be contacted on mycustomsno@maersk.com.


Core products

Import Customs Clearance

Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of the cargo for onward delivery.

  • Final import customs clearance
  • Simplified customs clearance
  • Customs & sanitary inspections

Export Customs Clearance

Standard Declaration to Customs to gain permission to load the vessel & be exported outside of Norway.

  • PEX – A / EU – A documents
  • Certificates of origin / EUR.1 *

Transit Documents

A transit document allows the free movement of containers through European territories, suspending the payment of Duty and VAT in the EU until export is declared.

  • T1

Additional Custom House Brokerage services

Customs Quick Health Scan: A high level risk & control assessment of the customers business highlighting potential gaps and providing support and solutions where required.

Peak Volume Management Program: Assistance with daily Customs House Brokerage activities when the customer needs it most.

Origin and Free Trade: Awareness & guidance on FTA’s & preferential origins.

Classification Management: An overview of current Classification Databases or a Full End-to-end Reclassification Programme from our trained specialists.


Mandatory Documents for Imports:

  • Commercial invoice(s)
  • Arrival notice
  • Packing list(s)
  • Classification Number / HS code
*Additional documents (where applicable)

Mandatory Documents for Exports:

  • Commercial invoice(s)
  • Packing list(s)
  • Classification Number / HS code
  • Departure information
*Additional documents (where applicable)


FAQs

Q: What is the Pricing / Cost of these services?
A: The Cost of these services can be found under our local charges tariff page

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, Customs Holds, Port Authority Holds and Vessel delays.

Q: What is a classification number HS Code?
A: A classification number is a unique 8-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products.Please check here.

Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact one of our CHB experts, who can assist in an advisory capacity only.

Q: How will I know when my shipment has cleared customs?
A: Our team will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact mycustomsno@maersk.com

Q: Who will invoice me for my Customs Clearance?
A: Maersk will invoice you for your customs clearance charges

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
HTS = Harmonized Tariff Schedule
OEA = Authorized Economic Operator
POA = Power of Attorney
NTR = Non-Tariff Regulations
COVE = Proof of Value
VUCEM = Electronic window

Local Charges

Below are the most common local charges we have in Norway.
They are all subject to change and valid until further notice.
Please also visit our global Surcharge Definition Glossary

Area Charge Code Charge Name Description Tariff
Booking COD Change of Destination Change of Destination 300 USD per container
CAD Change of Destination - Administrative Cost Will be charged per B/L only on those cases where the transhipment port does not change and we are just amending the final port of discharge. This request must be done, at least, 96 hours before the arrival to the transhipment port. 300 USD per B/L
CED Change of Destination - Extra Restows Will be processed only upon confirmation of the acceptance of the extra costs associated. 300 USD per container + extra costs associated
MBA Manual Booking Amendment Fee The fee covers booking amendments requested via manual channels (phone, e-mail and chat), when same could have been done through the our e-channels. 50 USD per amendment
Customs Clearance CCO Customs Clearance Origin A service offered by the carrier to prepare customs clearance documents and handle formalities on behalf of the customer. The carrier may use 3rd party agents in some locations at Origin. 530 NOK per B/L (incl. 1 HS code)
CCD Customs Clearance Destination A service offered by the carrier to prepare customs clearance documents and handle formalities on behalf of the customer. The carrier may use 3rd party agents in some locations at Destination. 530 NOK per B/L (incl. 3 HS codes)
WAV Waiver Certificate Issuance Waiver certificates or Cargo Tracking Notes (CTN) are compulsory for the maritime export to a number of African countries. The waivers must be filed before the cargo arrives at its port of discharge. Based on customers request Maersk can provide these documents based as a 3rd party Value Added Service. The amount will differ depending on the destination country and the number of containers (e.g. Ivory Coast: fixed service fee (EUR) per certificate + fee per 20’ and/or 40’ (EUR) = total surcharge amount).
Documentation AME Transport Document Amendment Fee - Export The fee covers B/L amendments requested via manual channels (phone, e-mail and chat), when same could have been done through the our e-channels. Or if the amendments are done after a specific time at origin. 50 USD per amendment
BLE Transport Document Issuance Service-Export This surcharge covers the administrative cost of providing a new set of BLs.
It covers the issuance of BL in a location that is different from origin as well as re-issuance needed for other reasons
30 USD per B/L
HBL House Transport Document Service A service provided by the carrier to perform additional administration when a forwarder issues a House Bill of Lading. More specifically, the carrier will issue an Original Bill of Lading (B/L)/Transport Document (TPDOC) based on the House Bill of Lading documentation provided by the forwarder. In addition, if applicable the carrier will file the actual details with the US Customs. 30 USD per B/L
MDF Manual Documentation Processing Fee This fee covers shipping instruction submitted via manual channels (phone, e-mail and chat), when same could have been done through our e-channels. 50 USD per B/L
OCG Origin Certificate Charge This service covers Certificates issued regarding vessel age, vessel conditions etc, in-house ML certificates at Origin. It does not cover certificates issued as part of an inspection (for example veterinary certificate). 30 USD per B/L
DCG Destination Certificate Charge This service covers Certificates issued regarding vessel age, vessel conditions etc, in-house ML certificates at Destination. It does not cover certificates issued as part of an inspection (for example veterinary certificate). 30 USD per B/L
SWC Switch Transport Document Service This service is provided by the carrier to 'switch' transport documents (B/L's) to show new parties by issuing a 2nd set of documents. A 'switch' is used to prevent the shipper from being visible to the buyer and protects the interests of the cargo intermediary. 75 USD per B/L
TLE Electronic Cargo Release Service -Export This service is also known as a 'Telex' or 'Express' release and allows the cargo to be released at destination upon proof of identity of the receiver as consignee, provided all 3 original B/L's have been surrendered by the consignee, or an authorized agent of the consignee, at another carriers office location. In order to allow this all 3 original B/L's must be surrendered at another carriers office location (not the discharge port). 30 USD per B/L
Equipment CSO Container Shifting Origin A charge to recover additional operational expenses for extra container moves needed for, for example re-stacking because of Change of Destination or Change of Vessel or move of cntr from load stack to gate. It does not cover moves needed to perform inspections, or to enable ad hoc stuffing/stripping as that is included in the respective charge for those services. 350 NOK per container
CSD Container Shifting Destination A charge to recover additional operational expenses for extra container moves needed for, for example re-stacking because of Change of Destination or Change of Vessel or move of cntr from load stack to gate. It does not cover moves needed to perform inspections, or to enable ad hoc stuffing/stripping as that is included in the respective charge for those services. 350 NOK per container
CNS Container Nomination Service The Value Added Service covers pre-assignment of container numbers to bookings. It does not cover assigning a contianer of a specific quality, for example: Food Grade. 500 NOK per container
ESC Extra Seal charge The surcharge covers the extra service of providing/attaching extra seals to containers in the terminals. 15 USD per container
ILO IMO label add/removal Origin The surcharge covers the extra service of adding/removing IMO stickers to containers in the terminals at export end. 500 NOK per container
ILD IMO label removal Destination The surcharge covers the extra service of removing IMO stickers to containers in the terminals at import end. 500 NOK per container
JTC Probe Service The carrier Installs probes to monitor and record the temperature of the commodity inside the reefer container during transport. This service is applied upon the request of the customer however some commodities require this service in order to be accepted for transport, i.e. commodities that require Cold Treatment. 200 USD per container
PQC Premium Quality Container The surcharge is applied whenever we offer the service of providing a container of a specific quality. It will cover food grade containers, containers of a specific age, containers for specific commodities (such as electronics). The quality assessment is made and defined by the clusters. This charge includes the cost of having the carrier inspect the empty container to make sure it meets the requirements. 250 USD per container
PIC Pick-Up Charge (Exports) A service provided by the carrier to allow the Pick up of empty containers at an alternate container depot than stated on Bill of Lading Place of Receipt, where Merchant Haulage is involved. 195 USD per container
DRP Drop Off Charge (Imports) A service provided by the carrier to allow the Drop off empty containers at an alternate container depot than stated on Bill of Lading Place of Delivery, where Merchant Haulage is involved. 195 USD per container
Inland WTO Waiting Time Origin Waiting time for Inland haulage after the standard free 1 hour Chassis delivery: 325 NOK for half an hour / 650 NOK full hour
Side Loader delivery: 350 NOK for half an hour / 700 NOK full hour
WTD Waiting Time Destination Waiting time for Inland haulage after the standard free 1 hour Chassis delivery: 325 NOK for half an hour / 650 NOK full hour
Side Loader delivery: 350 NOK for half an hour / 700 NOK full hour
OSC Origin Specialized Chassis Sideloader No addition for deliveries from ports of Aalesund, Floroe, Maaloey and Stavanger, same rate as for chassi deliveries.
For all other Norwegian ports a sideloader addition of 25 % of the haulage rate is applied.
DSC Destination Specialized Chassis Sideloader No addition for deliveries from ports of Aalesund, Floroe, Maaloey and Stavanger, same rate as for chassi deliveries.
For all other Norwegian ports a sideloader addition of 25 % of the haulage rate is applied. 
ICI Inland Cancelation Import Wasted trip The standard cost for late cancelation of an inland haulage booking is 100% of the already existing IHI/IHE in the booking + side loader additional if any.
ICE Inland Cancelation Export Wasted trip The standard cost for late cancelation of an inland haulage booking is 100% of the already existing IHI/IHE in the booking + side loader additional if any.
IDC De-coupling Import Drop of container and later pick up request at customer premisis The amount to be charged is the same amount as the inland haulage or total amount of inland haulage and specialized chassis if there is sideloader involved
EDC De-coupling Export Drop of container and later pick up request at customer premisis The amount to be charged is the same amount as the inland haulage or total amount of inland haulage and specialized chassis if there is sideloader involved
DGS Cooling Service Destination Genset additional - Cooling service provided at Destination by the carrier to supply a generator (or any other cooling service) set to power reefer containers during inland moves for carrier haulage. 600 NOK per container
OGS Cooling Service Origin Genset additional - Cooling service provided at Origin by the carrier to supply a generator (or any other cooling service) set to power reefer containers during inland moves for carrier haulage. 600 NOK per container
MSI Multi Stop Import The service of stopping 1 or more times to unload additional cargo during a carrier haulage movement. No fix rate, to be advised for each request based on the milage.
MSE Multi Stop Export The service of stopping 1 or more times to unload additional cargo during a carrier haulage movement. No fix rate, to be advised for each request based on the milage.
WHE Weekend and Holidays Haulage Export This charge is applied when Inland service is to be performed outside normal working hours, or on weekend or holidays, upon customers request. 600 NOK per container
WHI Weekend and Holidays Haulage Import This charge is applied when Inland service is to be performed outside normal working hours, or on weekend or holidays, upon customers request. 600 NOK per container
ODC Origin Dangerous Cargo Service (Inland Haulage) Hazardous fees 600 NOK per container
DDC Destination Dangerous Cargo Service (Inland Haulage) Hazardous fees 600 NOK per container



Inland Haulage

 norway-map

Ever wished that you could leave the arrangement of your inland transportation to someone else? Got enough to worry about, without having to arrange for delivery of your cargo? Want to have one single point of contact for all of your delivery needs? If the answer to any of these is yes, then look no further than Maersk.

Maersk offers a unique door-to-door service on all of our ocean-going products. From packing through to unloading, we will be there every step of the way. We take the hassle out of arranging inland transport, offering a dedicated inland service dispatch team and world-class equipment management programs which, combined, make our inland services offering unrivalled.

With our own feeder service providing coverage the length of the Norwegian West Coast, excellent rail services across Sweden, Norway and Denmark, and strong collaborations with local trucking firms, we can offer you a solid, reliable product. We have preferential slots from our rail-operating partners and we’re good to the environment too; by optimizing our rail offering, we ensure that we reduce the number of trucks on the road, helping to protect our beautiful environment. All of this comes at very competitive rates to all areas of Scandinavia.

We can tailor-make our inland services to fit your needs, and would welcome the opportunity to learn more about your business and how we can help you to operate more effectively.

Our offering includes:

  • Multiple modes of transport
  • Large network of quality transport providers
  • Constant monitoring and quality assurance
  • Timely pick-up and delivery
  • One-stop-shopping combining your land and ocean transport needs

For more information and to discuss how we can help take care of your inland transportation needs, contact us today!

For more details about our services, please contact us: 
Email: Inland haulage services (norsalgen@maersk.com)
Phone: +47 67 107600

Fax:

+47 67 107601

Contact us

If you want to speak to a sales person about a new shipment or if you have a question about your existing shipment, you can email us and we will respond within the next two days. If you have a more immediate question, you can search for help online.