Customer Advisory - Mombasa Port Delays

This is a proactive notification in line with our operations at the Port of Mombasa Kenya.

Over the past few weeks, we have been experiencing berthing congestion due to higher than expected yard density and equipment challenges, resulting in vessel berthing and departure delays.

We appreciate your patience during this time and assure you that working round the clock with the port authorities and key stakeholders to minimise any customer-felt impact. As we accelerate our efforts, we kindly request that you take note of the cut-off timelines and plan for timely stacking/gate in of your export units to facilitate loading.

N/B: Due to the current challenges at the port, the above berths, sailing and cut off details are subject to change.

Therefore, we would like to refer you to the KPA Acceptance Timelines and request that you keep checking for any changes and adhere to them.

For more information on our vessel timelines, please visit https://www.maersk.com/local-information/imea/kenya/export

Due to the short berth and departure windows for this service, late acceptance is not allowed for the Mashariki service.

Please reach out to your customer service representative for any questions / clarifications required.

We count on your understanding and support.